LAVA BEADS

Shipping Policy

• At Riza Collection, we strive to get your order to you as quickly and efficiently as possible.
• All orders are processed within 1-2 business days and shipped via standard shipping unless otherwise noted.
• Estimated delivery time for standard shipping is 3-5 business days after processing.
• Please note that delivery time may vary based on destination and shipping carrier.
• We do not ship on weekends or national holidays.
• For international orders, the customer is responsible for all duties and taxes.

Return Policy

• At Riza Collection, we want you to be completely satisfied with your purchase.
• If for any reason you are not happy with your purchase, we accept returns within 14 days of purchase for a full refund.
• If for any reason you are not happy with your purchase, we accept returns within 30 days of purchase for an exchange.
• All items must be in new and unused condition with original packaging and tags attached.
• To initiate a return or exchange, please contact us via the contact form on our website.
• Return shipping costs are the responsibility of the customer, unless the return is a result of our error.
• Refunds will be issued to the original method of payment.
• If you receive a damaged or defective item, please contact us immediately and we will assist you in getting a replacement.

Thank you for choosing Riza Collection!